{"id":4810,"date":"2025-09-16T10:58:11","date_gmt":"2025-09-16T09:58:11","guid":{"rendered":"https:\/\/bawso.org.uk\/?page_id=4810"},"modified":"2025-09-16T10:58:12","modified_gmt":"2025-09-16T09:58:12","slug":"bawso-service-user-engagement-august-2025","status":"publish","type":"page","link":"https:\/\/bawso.org.uk\/sk\/bawso-service-user-engagement-august-2025\/","title":{"rendered":"Zapojenie pou\u017e\u00edvate\u013eov slu\u017eby Bawso \u2013 august 2025"},"content":{"rendered":"<p>Spolo\u010dnos\u0165 Bawso na\u010falej kladie d\u00f4raz na participat\u00edvny pr\u00edstup a uzn\u00e1va k\u013e\u00fa\u010dov\u00fa \u00falohu, ktor\u00fa zohr\u00e1vaj\u00fa jednotlivci s osobn\u00fdmi sk\u00fasenos\u0165ami pri formovan\u00ed efekt\u00edvnej a responz\u00edvnej podpory. Zaviazali sme sa podporova\u0165 dlhodob\u00e9 a zmyslupln\u00e9 zmeny t\u00fdm, \u017ee na\u010d\u00favame s\u00fa\u010dasn\u00fdm aj b\u00fdval\u00fdm pou\u017e\u00edvate\u013eom slu\u017eieb, posil\u0148ujeme ich postavenie a budujeme ich kapacity. T\u00fdmto pr\u00edstupom zabezpe\u010dujeme, aby na\u0161e slu\u017eby zostali relevantn\u00e9, informovan\u00e9 a odr\u00e1\u017eali potreby a sk\u00fasenosti komun\u00edt, ktor\u00fdm sl\u00fa\u017eime.<\/p>\n\n\n\n<p>T\u00e1to spr\u00e1va poskytuje preh\u013ead k\u013e\u00fa\u010dov\u00fdch aktiv\u00edt zameran\u00fdch na zapojenie pou\u017e\u00edvate\u013eov slu\u017eieb, ktor\u00e9 boli vykonan\u00e9 po\u010das vykazovan\u00e9ho obdobia kon\u010diaceho augustom 2025.<\/p>\n\n\n\n<p class=\"has-brand-one-background-color has-background\"><strong>1. Panel pre hlasov\u00fa kontrolu waleskej vl\u00e1dy, ktor\u00fd pre\u017eil<\/strong><\/p>\n\n\n\n<p>Spolo\u010dnos\u0165 Bawso s hrdos\u0165ou podporuje \u00fa\u010das\u0165 dvoch b\u00fdval\u00fdch pou\u017e\u00edvate\u013eov slu\u017eieb, ktor\u00ed p\u00f4sobia v paneli Survivor Voice Scrutiny Panel waleskej vl\u00e1dy. Tieto osoby zohr\u00e1vaj\u00fa k\u013e\u00fa\u010dov\u00fa \u00falohu pri zastupovan\u00ed perspekt\u00edv obet\u00ed n\u00e1silia p\u00e1chan\u00e9ho na \u017een\u00e1ch, dom\u00e1ceho n\u00e1silia a sexu\u00e1lneho n\u00e1silia (VAWDASV) a prispievaj\u00fa k rozvoju a kontrole pr\u00edslu\u0161n\u00fdch polit\u00edk a postupov.<\/p>\n\n\n\n<p>\u00b7 Jeden \u010dlen panelu je b\u00fdval\u00fdm pou\u017e\u00edvate\u013eom slu\u017eieb z na\u0161ej slu\u017eby v meste Swansea.<\/p>\n\n\n\n<p>\u00b7 Druh\u00fd z\u00e1stupca predt\u00fdm vyu\u017eil podporu prostredn\u00edctvom na\u0161ej kancel\u00e1rie v Newporte.<\/p>\n\n\n\n<p>Ich pr\u00edspevky odr\u00e1\u017eaj\u00fa siln\u00fd a rast\u00faci hlas obet\u00ed v diskusi\u00e1ch o n\u00e1rodnej politike a my im na\u010falej poskytujeme podporu, aby sme zabezpe\u010dili, \u017ee s\u00fa vybaven\u00e9 a posilnen\u00e9 na efekt\u00edvnu \u00fa\u010das\u0165.<\/p>\n\n\n\n<p class=\"has-brand-one-background-color has-background\"><strong>2. V\u00fdskum<\/strong><\/p>\n\n\n\n<p>V roku 2023 koordinovala spolo\u010dnos\u0165 Bawso konzult\u00e1cie s pou\u017e\u00edvate\u013emi slu\u017eieb s Univerzitou Ju\u017en\u00e9ho Walesu. Pou\u017e\u00edvatelia slu\u017eieb mali z\u00e1ujem zapoji\u0165 sa do v\u00fdskumn\u00e9ho projektu, ktor\u00fd by sa zaoberal t\u00fdm, ako m\u00f4\u017eu poskytovatelia slu\u017eieb lep\u0161ie pochopi\u0165 komplexn\u00e9 a ve\u013emi \u010dasto prekr\u00fdvaj\u00face sa formy zneu\u017e\u00edvania a ak\u00fd druh podpory by bol vhodn\u00fd pre obete. Vyvrcholila t\u00e1to konzult\u00e1cia v\u00fdskumnou ponukou medzi spolo\u010dnos\u0165ou Bawso a Univerzitou Ju\u017en\u00e9ho Walesu, ktor\u00e1 bola predlo\u017een\u00e1 organiz\u00e1cii Health and Care Research Wales.<\/p>\n\n\n\n<p>N\u00e1zov v\u00fdskumu: \u201ePo\u010d\u00favanie je ve\u013ek\u00fd krok: Spolo\u010dn\u00fd v\u00fdvoj multiagent\u00farneho r\u00e1mca so \u017eenami z radov BME pre n\u00e1silie p\u00e1chan\u00e9 na \u017een\u00e1ch, dom\u00e1ce n\u00e1silie a sexu\u00e1lne n\u00e1silie.\u201c<\/p>\n\n\n\n<p>V\u00fdskumn\u00fd projekt sa za\u010dal v okt\u00f3bri 2024 n\u00e1borom a pl\u00e1novan\u00edm projektu. Sk\u00fama spolupr\u00e1cu viacer\u00fdch agent\u00far v s\u00favislosti s potrebami a sk\u00fasenos\u0165ami \u010derno\u0161iek a \u017eien z etnick\u00fdch men\u0161\u00edn postihnut\u00fdch n\u00e1sil\u00edm p\u00e1chan\u00fdm na \u017een\u00e1ch, dom\u00e1cim n\u00e1sil\u00edm a sexu\u00e1lnym n\u00e1sil\u00edm. R\u00e1mec bude informova\u0165 o sp\u00f4soboch, ak\u00fdmi m\u00f4\u017eu agent\u00fary najlep\u0161ie spolupracova\u0165 na prevencii, ochrane a podpore \u017eien z etnick\u00fdch men\u0161\u00edn postihnut\u00fdch n\u00e1sil\u00edm p\u00e1chan\u00fdm na \u017een\u00e1ch pod\u013ea VAWDASV. Projekt vyu\u017e\u00edva r\u00f4zne met\u00f3dy vr\u00e1tane preh\u013eadu literat\u00fary, rozhovorov a spolo\u010dn\u00e9ho vytv\u00e1rania digit\u00e1lnych pr\u00edbehov (DS) s pou\u017e\u00edvate\u013emi slu\u017eieb a workshopov na spolo\u010dn\u00fd v\u00fdvoj v\u00fdstupov.<\/p>\n\n\n\n<p>Projekt podporuje poradn\u00e1 skupina zlo\u017een\u00e1 z pou\u017e\u00edvate\u013eov slu\u017eieb Bawso a odborn\u00edkov z k\u013e\u00fa\u010dov\u00fdch agent\u00far. \u00dalohou skupiny je podporova\u0165 implement\u00e1ciu a realiz\u00e1ciu projektu, napr. n\u00e1stroje na zber \u00fadajov, n\u00e1bor, sp\u00e4tn\u00fa v\u00e4zbu k nov\u00fdm zisteniam, spolo\u010dn\u00fd v\u00fdvoj v\u00fdstupov a ich \u0161\u00edrenie. Poradn\u00e1 skupina sa stret\u00e1va \u0161tvr\u0165ro\u010dne (kombin\u00e1ciou online a osobn\u00fdch stretnut\u00ed) po\u010das cel\u00e9ho projektu. T\u00e1to pr\u00e1ca bude dokon\u010den\u00e1 v septembri 2026.<\/p>\n\n\n\n<p><strong>1. Pokrok vo v\u00fdskume<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dvaja v\u00fdskumn\u00edci z radov b\u00fdval\u00fdch pou\u017e\u00edvate\u013eov slu\u017eieb Bawso, ktor\u00fdch podporovali na\u0161e kancel\u00e1rie v Newporte a Cardiffe, boli vybran\u00ed. V\u00fdskum pon\u00faka v\u00fdskumn\u00edkom z radov kolegov pr\u00edle\u017eitosti na prenos zru\u010dnost\u00ed a \u00fazku spolupr\u00e1cu s v\u00fdskumn\u00edkmi z univerzity. V\u00fdskumn\u00edci z radov kolegov maj\u00fa tie\u017e mo\u017enos\u0165 post\u00fapi\u0165 v akademickom vzdel\u00e1van\u00ed a venova\u0165 sa kari\u00e9re vo v\u00fdskume.<\/li>\n\n\n\n<li>Ich \u00falohy zah\u0155\u0148aj\u00fa prispievanie ku v\u0161etk\u00fdm aspektom v\u00fdskumu, ako je zber \u00fadajov, anal\u00fdza, stretnutia poradn\u00fdch skup\u00edn, workshopy a tvorba r\u00e1mca, akademick\u00fdch v\u00fdstupov a spr\u00e1v.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>2. \u010clenovia poradn\u00e9ho panelu<\/strong><\/p>\n\n\n\n<p>\u0160tatut\u00e1rne agent\u00fary<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">1. Komis\u00e1r pol\u00edcie a kriminality Ju\u017en\u00e9ho Walesu 2. Soci\u00e1lna starostlivos\u0165 Wales 3. Poradensk\u00e1 a podporn\u00e1 slu\u017eba s\u00fadu pre deti a rodinu (CAFCASS) 4. Ved\u00faci pedag\u00f3govia v oblasti p\u00f4rodnej asistencie (LME Group Wales) 5. Zdravotn\u00e1 rada Univerzity Aneurin Bevan (ABUHB) \u2013 Zdravotn\u00e1 sestra 6. Zdravotn\u00e1 rada Univerzity Aneurin Bevan (ABUHB) \u2013 Zdravie obyvate\u013estva a obchodn\u00e9 zmeny\n<\/pre>\n\n\n\n<p><strong>Bawso<\/strong><\/p>\n\n\n\n<p>V poradnom paneli je 9 s\u00fa\u010dasn\u00fdch a b\u00fdval\u00fdch pou\u017e\u00edvate\u013eov slu\u017eieb, ktor\u00ed poch\u00e1dzaj\u00fa zo v\u0161etk\u00fdch \u0161tyroch regi\u00f3nov Walesu.<\/p>\n\n\n\n<p class=\"has-brand-one-background-color has-background\"><strong>3. Aktualiz\u00e1cia aktiv\u00edt<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Po\u010das dvoch viacd\u0148ov\u00fdch workshopov v ju\u017enom a severnom Walese vzniklo 12 digit\u00e1lnych pr\u00edbehov.<\/li>\n<\/ul>\n\n\n\n<p>o Pr\u00edbehy zdie\u013eaj\u00fa sk\u00fasenosti s t\u00fdm, \u010do fungovalo pre pou\u017e\u00edvate\u013eov slu\u017eieb, cesty k bezpe\u010diu a podpore a probl\u00e9my, ktor\u00e9 s\u00fa pre nich d\u00f4le\u017eit\u00e9.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doteraz bolo ukon\u010den\u00fdch 23 osobn\u00fdch pohovorov a do polovice septembra by malo by\u0165 ukon\u010den\u00fdch \u010fal\u0161\u00edch 17. Pohovory sa uskuto\u010dnili v Cardiffe, Newporte, Wrexhame a Swansea, aby sa pokryli z\u00e1sobovacie oblasti Bawso. Medzi prv\u00e9 postrehy patria:<\/li>\n<\/ul>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>    o \u0160k\u00e1la sk\u00fasenost\u00ed so slu\u017ebami a typmi slu\u017eieb.<br>    o Pou\u017e\u00edvatelia slu\u017eieb \u010dasto vyh\u013ead\u00e1vaj\u00fa podporu prostredn\u00edctvom osobn\u00fdch kontaktov\/n\u00e1hody.<br>    o Sk\u00fasenosti b\u00fdvaj\u00fa ve\u013emi dobr\u00e9 alebo ve\u013emi zl\u00e9 \u2013 m\u00e1lo d\u00f4kazov o strednej ceste alebo \u201edobr\u00fdch\/uspokojiv\u00fdch\u201c sk\u00fasenostiach.<br>   o Pou\u017e\u00edvatelia slu\u017eieb s\u00fa frustrovan\u00ed z toho, \u017ee musia zdie\u013ea\u0165 svoje pr\u00edbehy s ka\u017ed\u00fdm poskytovate\u013eom slu\u017eieb viackr\u00e1t.<br>   o Celkov\u00e1 reakcia sa zna\u010dne l\u00ed\u0161i v z\u00e1vislosti od toho, od koho bola prv\u00e1 reakcia.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prebieha synt\u00e9za kvalitat\u00edvnych d\u00f4kazov, pri\u010dom 63 pr\u00e1c je v s\u00fa\u010dasnosti v plnom rozsahu posudzovan\u00fdch z h\u013eadiska kontextu\u00e1lnych d\u00f4kazov.<\/li>\n\n\n\n<li>Jedno stretnutie poradnej skupiny sa uskuto\u010dnilo online a druh\u00e9 sa uskuto\u010dn\u00ed osobne v okt\u00f3bri 2025.<\/li>\n\n\n\n<li>Prv\u00fd koproduk\u010dn\u00fd workshop s pou\u017e\u00edvate\u013emi slu\u017eieb a odborn\u00edkmi je tie\u017e napl\u00e1novan\u00fd na okt\u00f3ber 2025.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Kontaktn\u00e1 osoba pre v\u00fdskumn\u00fd projekt:<\/p>\n\n\n\n<p>Nancy Lidubwi | Ved\u00faca oddelenia politiky a obchodu \u00a0<\/p>\n\n\n\n<p>Email: <a href=\"mailto:nancy@bawso.org.uk\">nancy@bawso.org.uk<\/a><\/p>\n\n\n\n<p>27<sup>th<\/sup> August 2025<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Bawso continues to embed a participatory ethos at the heart of its service delivery, recognising the vital role that individuals with lived experience play in shaping effective and responsive support. [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-4810","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-06-27 16:13:47","action":"category-add","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/pages\/4810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/comments?post=4810"}],"version-history":[{"count":10,"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/pages\/4810\/revisions"}],"predecessor-version":[{"id":4823,"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/pages\/4810\/revisions\/4823"}],"wp:attachment":[{"href":"https:\/\/bawso.org.uk\/sk\/wp-json\/wp\/v2\/media?parent=4810"}],"curies":[{"name":"pracovn\u00fd list","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}